Need help?
Frequently Asked Questions
ABOUT us
My name is Ree and I'm the founder and principal designer of Claws For Change.
We're a small family business, based in Western Australia, which designs and sells unique hair claws inspired by our natural world.
We designed our first hair claw in 2023 and now have thousands of happy customers right across the world.
Conservation of our incredible planet is a core value of our business and we strive to make our plant-based products zero waste, while using only responsibly sourced materials and partners.
With every hair claw sold, we donate $5 to amazing organisations dedicated to supporting wildlife and habitat
preservation. With our ocean collection, the proceeds go directly to the Australian Marine Conservation Society.
Please send us a message via our contact form here or just send me an email directly at ree@clawsforchange.com
Please allow us 48 hours to get back to you on your email
request.
This is a tough subject to talk about, but here we go...
We are aware of several companies selling almost identical looking claws to ours.
Most of these sellers have blocked us on social media, so we no longer see their adverts, but many of our lovely customers do reach out to let us know about the ads and listings they are seeing.
We design our products here in Western Australia. It takes us about 6 months to design, test and ultimately release a product.
You’ll may find that our newer releases can’t be found anywhere else, but unfortunately most of our designs get copied within about 2 to 3 weeks. 😭💔
This is what you are seeing when you see similar claws available elsewhere.
It’s incredibly frustrating
and upsetting and we are doing everything we can to protect our designs. We have reported a number of sellers for intellectual property violations, but (again) unfortunately there is not a lot of protection when it comes to hair accessories and this happens to many other designers.
These other claws that you might see can look the same in photos (sometimes because some of them simply steal the photos from our website and Instagram 😡), but the
build and material quality is certainly not the same. The claws we sell simply can’t be made at the price these others are selling for and making a profit on.
All of our claws have our
stamp on the inside, so if you do decide to purchase one you’ll know it’s one of ours, that it’s guaranteed to be donating to conservation efforts and are made with plant-based cellulose acetate.
Thank you for taking the time
to read this and for your support on this issue.
ABOUT YOUR CLAW
All of our claws are made from plant-based cellulose acetate, a bio-based polymer derived from renewable plant sources like wood pulp.
These acetates offer eco-friendliness due to their superior biodegradability compared to traditional plastics.
But is that a plastic?
Technically, yes, our hair claws could be classed as a plastic product. But wait, it's not as simple as that.
Plastic is simply the name given to any material that is malleable and can be moulded into solid objects, including a wide range of synthetic, semi-synthetic and organic compounds.
Plastics are usually synthetic and most commonly derived from petrochemicals.
However, the plant-based cellulose acetate used in our claws do not contain petroleum or any other petrochemical.
They are derived from natural renewable fibres like those found in cotton and wood pulp.
Cellulose acetate allows the claw to remain plenty durable and flexible enough for use, yet ultimately have far greater rates of biodegradability.
We have a range of claws to suit all hair types. Check out our size and style guide for direction on which claw might suit your needs best.
Still not sure, just drop me a message and I’d be happy to help.
Our hand-made claws are durable, but I still wouldn’t go
throwing across them room. Be kind to them and they’ll be kind to you.
If you get your claw wet, just make sure you dry it off
well. This will avoid the mechanism starting to rust.
Many elements of our claws are painted by hand and prolonged exposure to sunlight can make it fade, so when you’re not using it just keep it
indoors.
We have a handy care guide for you here with more info.
about your order
We offer a variety of shipping options to suit your needs. During checkout, you can choose from standard or express shipping, each with its associated costs and estimated delivery times. Please refer to our shipping policy for more information.
Yes, we offer free shipping on domestic orders over $100AUD and all international orders over $200AUD.
The free shipping option will automatically appear during checkout if your order meets the minimum purchase requirement.
All of our claws are shipped from right here in Western Australia and are all quality checked before being dispatched.
We have thousands of happy customers and very rarely are there any issues.
We are extremely confident that you'll love your new claw, but just in case, we offer an incredibly generous returns policy and will go out of our way to make sure you're 100% happy.